Shipping and Delivery

At Hitha Wellness, we are committed to providing a seamless shopping experience and ensuring your ordered brass and copper products reach you safely and in a timely manner. Please review the following information to understand our order processing, shipping timeframes, shipping costs, and international shipping process.

Order Processing and Shipping Time:
We aim to process and ship your orders promptly to ensure you receive your chosen products in the best condition. Please note the following timeframes:

Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.

Shipping Time: Our standard shipping option delivers orders within 6 to 10 business days, depending on your location and the destination region.

Please allow for additional processing and shipping time during peak seasons, holidays, or unforeseen circumstances that may affect delivery timelines.

Shipping Costs:
Shipping costs vary depending on the destination region and location. We offer a standard shipping option for all orders. Please note that we do not currently provide free delivery. The shipping costs will be displayed during the checkout process based on the delivery address you provide.

International Shipping Process:
At this time, we only offer shipping within India. We do not provide international shipping to other countries. We are continually working to expand our shipping reach to serve customers in more regions, and we appreciate your understanding.

Tracking Your Order:
Once your order is shipped, you will receive an email confirmation containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the expected delivery date.

Delivery Exceptions:
In some cases, delivery may be delayed due to factors beyond our control, such as adverse weather conditions or issues with the delivery carrier. We appreciate your patience and understanding in such situations.

We appreciate your trust in Hitha Wellness, and we are here to ensure that your shopping experience is as smooth and enjoyable as possible. Thank you for choosing us for your brass and copper needs.

Last updated: 12 th Aug, 2023